When you work with an excellent customized apparel shop, you’re making an investment in a specific kind of result. So you want to work with a shop that has your best interests at heart, and understands what you’re putting on the line. That just makes sense!
Also, you want to work with a shop where people are happy to come to work, and not dreading the next day. Why does that make a difference? Because it affects the quality of their work, and how much of a response you can get as a customer, when you need it.
Of course, it can be easier to promote a good corporate culture with an online e-commerce model, but we like to think that we’ve succeeded where lots of other businesses have struggled in creating those excellent vibes and customer relationships. As a result, we’ve seen a lot of return business!
We like to say that we’re 100% about customer service and customer satisfaction, and that’s not just a motto or mantra.
When people come back for customized apparel, that’s part of what they’re seeing with our quality process. We’re proud of what we do, and it shows!
Working With You
We also take care to work closely with customers on the details. Suppose you want a certain number of hats or vests for service people who will be out in the field. You may need the logo and lettering be a certain size, in order for your messaging to show up well. You may want to talk about offsetting, or the quality of the apparel itself. You might want certain customizations to make your company stand out from others in the same industry.
Whatever it is, we’ll work with you on the design, so that you get the result that you need.
Whether it’s signs or hats or what have you, we know that our customers are price conscious. Being able to budget your purchases means a lot. We get that – and we think about that context as we work with our customers to ship out items they will be extremely pleased with. That doesn’t just happen by magic, or by accident – it takes work! But it’s work we are willing to do.
Of course, it goes without saying that communication has to be front and center from the beginning to the end of the process. There’s nothing more frustrating than trying to make an order with an unresponsive business that won’t answer you when you have a question or clarify the timeline for delivery. It leaves the customer frustrated and worried about where they put their money, and there’s no reason for that.
So again, we’ve gone the extra mile in putting people in place to keep you informed every step of the way. Talk to us about the good vibes you can feel as you order!